Shipping policy
Shipping Policy
At TechnoUp, we aim to deliver your order as efficiently and reliably as possible. Please review our shipping policy below.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed, you will receive a confirmation email with your shipping details.
2. Shipping Locations
We currently only ship within South Africa. Currently, we do not offer international shipping.
3. Shipping Timeframes
All orders are delivered within 8–11 business days (excluding weekends and public holidays).
Please note that these are estimated delivery times and delays may occur due to factors beyond our control.
4. Shipping Costs
Shipping costs are calculated at checkout based on your location. All applicable shipping fees will be clearly displayed before completing your purchase.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email (if applicable), allowing you to monitor your delivery.
6. Delays & Issues
While we strive to meet all delivery timelines, TechnoUp is not responsible for delays caused by:
- Courier service disruptions
- High order volumes
- Incorrect or incomplete shipping information provided by the customer
7. Incorrect Address
It is the customer’s responsibility to ensure that all shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
8. Lost or Stolen Packages
Once your order has been handed over to the courier, TechnoUp is not liable for lost or stolen packages. If you experience an issue, we recommend contacting the courier service directly.
9. Contact Us
If you have any questions about your order, please contact us at technoup.sa@outlook.com and we will be happy to assist you.
Thank you for choosing TechnoUp.